
Frequently Asked Questions
FAQs
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Yes, absolutely! When inquiring, please specifically list out flavors you would like. Once I receive your inquiry, I will be in contact with further details.
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Yes, for an additional cost. The cost will be determined based on what you want to sample.
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Authentic relationships are a focus of my business! Please fill out the contact form with the required details and let me know if you would like to meet in person.
These meetings will include getting to know you, your event, your style, aesthetic that you are going for, and designs/presentation of the madeleines.
*Please note - meetings are highly recommended for weddings given the details, planning, and execution.
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If you choose to move forward, you will receive a couple of documents. First, a contract with the total cost of your order. Second, an invoice for the deposit to reserve the date of your event. The rest will be due one week before your event. I accept payments through Venmo, checks, and the invoice powered by Square.
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The deposit for me to reserve the date for your event will be 50% of your order. This is due upon receipt of the invoice and is non-refundable in the event of a cancellation or reschedule.
Please note that in the event you do not pay your deposit, you forfeit the date and another client will be able to reserve that date. -
It depends. As I am still working a full-time job, delivery will be considered on a case-by-case basis. Please inquire; we will communicate accordingly!
*Special exceptions may be made for weddings. Please inquire!
When you pick up, it is highly recommended you bring another person with you, especially if you ordered a tower. Or, please have a steady spot in your vehicle for the order.
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Since I am still working a full-time job, pick-up times will vary and depend on the date/time of the event. This will be communicated with the client.
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Yes. Because baking takes a lot of time to plan, prepare, and execute details with customized specifications, if an event is to be cancelled or rescheduled, the client will provide two weeks notice. Failure to do so will result in cancellation fees.